How is COVID-19 impacting my upcoming travel plans with my Gothenburg Pass? 

Unfortunately, many of Gothenburg's popular sights and attractions are temporarily closed. For this reason, we have temporarily paused the use and purchase of Gothenburg Passes. 

Where can I find out more information about Gothenburg's travel restrictions?

We recommend you check on the latest health and travel advice from the Public Health Agency of Sweden for the most up-to-date information.

I have an escalated issue that needs to be resolved. How do I contact customer service?

We’re available between 9am and 12pm on weekdays (excluding major holidays). Call our customer service team on: +46 31 15 81 51. Alternatively you can email us on