Stay safe while sightseeing

Many countries have issued preventative responses to COVID-19. Rest assured, the Gothenburg Pass team and our attraction partners are monitoring the situation closely to provide as much assistance to passholders as possible. To avoid disappointment and to stay as safe as possible, please check opening times and alerts on the official websites of attractions you plan to visit.

Your Gothenburg Pass is valid for 12 months from the date of purchase and is only activated upon first use. This means your passes will not expire if your travel date is delayed. If your future travel plans change, just let us know - the Gothenburg Pass comes with a free 30-day money-back guarantee.

Have some questions? No problem. Contact our customer service team - they'll be happy to help. If your trip is not within the next 5 days, please hold off contacting the Customer Support team so we can help those traveling immediately.

We’re available between 9am and 5pm on weekdays (excluding major holidays). Closed between 12pm and 1pm. Call our customer service team on: +46 31 15 81 51. Alternatively you can email us on contact@gothenburgpass.com.

Please note: our customer service team is currently handling a large volume of requests and response times may be impacted.

The Public Health Agency of Sweden

https://www.folkhalsomyndigheten.se/the-public-health-agency-of-sweden/