How to get your Gothenburg Pass

Whether you want to pick up your pass, have it shipped or sent directly to your smartphone as a Mobile Pass, learn more about Gothenburg Pass Shipping and Collection 

When you buy your Gothenburg Pass online, you can choose instant delivery to your smartphone, have your order shipped to your home address or collect it in destination at Gothenburg.

Get your Gothenburg Pass shipped – we ship globally!

If you choose to have your Gothenburg Pass order shipped to you, you must allow enough time between placing the order and your planned departure to Gothenburg. The delivery options only provide estimated delivery times, so please keep this in mind.

Collection in
Gothenburg FREE

Simply print off your Gothenburg Pass email confirmation voucher and collect your pass from one of the Collection Desks in Gothenburg


Get your Gothenburg Mobile Passes sent to your smartphone instantly once purchased



Standard Europe Shipping takes up to 10 working days; Standard Worldwide Shipping takes up to 15 working days


Choose to send your Gothenburg Pass order straight across to your smartphone (iOS and Android) and have your passes instantly at your fingertips. It’s really convenient if you've just got to Gothenburg and you'd like to use your pass straight away, as you don’t need to wait for a delivery plus you'll save precious time as you'll avoid having to visit our Redemption Centre for collection. Simply download your mobile pass that contains a QR code and use your pass straight away for either free access or discounted prices into the attractions included. Find more information on our Gothenburg Mobile Pass page.


Delivery Option Cost Shipping Time
Collect from Redmpetion Desk in Gothenburg FREE Same Day*
Download Mobile Pass FREE Immediately
Standard Sweden Shipping SEK 60 5 working days
Standard Europe Shipping SEK 80 10 working days
Standard Worldwide Shipping SEK 80 Up to 15 working days

Please Note: Delivery times as listed above are for guidance only - please allow time to despatch the product(s). Products will be shipped on working days - Monday to Friday (excluding public holidays).
*You may collect your order at your leisure, from the day of purchase onwards
We advise that you do not ship it to hotels or third parties.

Collection in Gothenburg

To collect your pass in Gothenburg from any one of the collection desks, you must have your Gothenburg Pass email confirmation voucher ready to present - either on your mobile or printed off - to redeem your passes:

Redemption Centers

Gothenburg Tourist Center Kungsportsplatsen:
Address: Kungsportsplatsen 2
Phone Number: +46 31 3684200

Opening hours September - April
Monday – Friday: 10am–6pm
Saturday: 10am–3pm
Sundays: Closed

December 8, 15 and 22 open 12pm-4pm
December 31 open 10am-2pm
Closed January 1, January 6, April 19, April 22, December 24-26

Opening Hours May 1–June 2
Monday – Friday: 10am–6pm
Saturday - Sunday: 10am–3pm
Exceptions: May 1 and May 30 10am-3pm

Opening Hours June 3–June 23
Monday – Friday: 10am–6pm
Exceptions: June 21 10am -2pm

Opening Hours June 24–August 18
Monday – Sunday: 10am–8pm

Opening Hours August 19 –September 1
Monday – Sunday: 10am–6pm

Gothenburg Tourist Center Nordstan:
Address: Nordstadstorget, Nordstan shopping center
Phone number: +46 31 3684200

Opening hours
Monday–Friday: 10am–8pm
Saturday, Sunday and holidays: 10am–6pm

June 21 10am–2pm
June 22 Closed
Dec 24 10am–2pm
Dec 31 10am–4pm
Jan 1 Closed

Purchase your Gothenburg Pass in Gothenburg

If you would prefer to purchase the Gothenburg Pass in Gothenburg, there are a number of retail sites across the city.

Retailers Address
Apple Hotel Torpavallsgatan 6, 416 73, Göteborg
Arken Hotel & Art Garden Spa Nordatlanten 100, 418 34, Göteborg
Best Western Hotel Mektagonen Falkenbergsgatan 3, 412 85, Göteborg
Best Western Hotel Tidbloms Olskroksgatan 23, 416 66, Göteborg
Best Western Plus Hotel Waterfront Göteborg Klippan 1, 411 07. Göteborg
Clarion Collection Hotel Odin Odinsgatan 6, 411 03, Göteborg
Clarion Hotel Post Drottningstorget 10, 411 03, Göteborg
Elite Park Avenue Hotel Kungsportsavenyn 36-38, 400 15, Göteborg
Elite Plaza Hotel Västra Hamngatan 3, 404 22, Göteborg
First Hotel G Nils Ericsonsplatsen 4, 411 03, Göteborg
Quality Hotel 11 Maskingatan 11, 417 65, Göteborg
Quality Hotel Panorama Eklandagatan 51-53, 412 61, Göteborg
Gothia Towers AB Mässans Gata 24 412 51, Göteborg
Hotel Fars Hatt Gamla torget 2, 442 31, Kungälv
Hotell Liseberg Heden Sten Sturegatan 1, 411 39 Göteborg
Hotel Opera Nils Ericsonsgatan 23, 401 26, Göteborg
Hotel Riverton Stora Badhusgatan 26, 411 21, Göteborg
Radisson Blu Scandinavia Hotel Södra Hamngatan 59, 411 06, Göteborg
Scandic Backadal Bäckebolsvägen 4, 422 53, Göteborg
Scandic Crown Polhemsplatsen 3, 411 11, Göteborg
Scandic Mölndal Barnhemsgatan 23, 431 31, Mölndal
Scandic no 25 Burggrevegatan 25, 411 03, Göteborg
Scandic Opalen Engelbrektsgatan 73, 412 52, Göteborg
Scandic Rubinen Kungsportsavenyn 24, 411 36, Göteborg
Hotell Eggers Drottningtorget 2-4, 411 03, Göteborg
Comfort Hotell Göteborg Skeppsbroplatsen 1 411 21, Göteborg
First Hotel Kviberg park Krutvägen 2, 415 28, Göteborg
Hotell Lorensberg Berzeligatan 15, 412 53, Göteborg
Radisson Blu Riverside Lindholmspiren 4, 41756, Göteborg
Hotell Royal Drottninggatan 67, 411 07, Göteborg
Best Western Plus Hotel Åby Åby Arenaväg 8b, 431 62, Mölndal
Hostels and Campsites  
Askims Camping Marholmsvägen 124, 436 45, Askim
Aspen Camping Seglarägen 25, 443 30, Lerum
Kvibergs vandrarhem & stugby Lilla regeentsvägen 35, 415 27, Göteborg
Lisebergsbyn Kärralund Olbersgatan 9, 416 55 Göteborg
Slottskogens vandrarhem Vegagatan 21, 412 11, Göteborg
STF Göteborg City Drottninggatan 63-65, 411 07, Göteborg
Tourist Offices  
Göteborgs Turistbyrå, Kungsportsplatsen Kungsortsplatsen 2, 411 10, Göteborg
Göteborgs Turistbyrå, Nordstan Nordstadstorget 6, 411 05, Göteborg
Kungsbacka Turistbyrå Storgatan 15, 434 30, Göteborg
Other Retailers  
7-Eleven Nils Ericsonsplatsen  Nils Ericsonsplatsen 2-8, 411 03 Göteborg
Pressbyrån GBG Järntorget Järntorget, Göteborg
Pressbyrån GBG Korsvägen Korsvägen, Göteborg
Pressbyrån Gbg Centralen taxi 1 Centralen Spår 1, Göteborg
Pressbyrån Gbg Cstn (Centralhuset) Centralstation, Göteborg
Pressbyrån Stenpiren Skeppsbroplatsen 1, Göteborg
Pressbyrån Norra Hamngatan Norra Hamngatan 24, Göteborg
Pressbyrån Ggb Drottningtorget Drottningtorget, Göteborg